1.- GENERAL RESERVATION CONDITIONS
1 . 1 . - Information prior to booking
These General Booking Conditions (hereinafter General Conditions) regulate the commercial relationship that arises between SERVARAN SL and the user or client for the hiring carried out through the forms that SERVARAN SL puts at your provision in your website www.campingtreumal.com
The reservation through the SERVARAN SL will suppose the acceptance expressed, by the client or user of pages, of these conditions, as also of the conditions of use established for user navigation through the pages owned by SERVARAN SL. These conditions will be applicable without prejudice to the application of the legal norms on the matter that are applicable to each case.
The General Contracting Conditions regulate the distance selling relationship between SERVARAN SL and the user or client, in accordance with legal stipulations, in particular, the Law 7/1998, of April 13, on General Contracting Conditions. The Law 3/2014, of March 27 by which modifies the consolidated text of the General Law for Defense of consumers and Users, the Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (UE) 679/2016, The Law 7/1996, of January 15 on the Regulation of Retail Trade, and to the Law 34/2002 of July 11, of Services of the Information Society and Electronic Commerce.
SERVARAN SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Such modifications may be carried out, through their websites, by any form admissible by law and and they will be obliged compliance during the time they are published on the web and until they are not validly modified by later ones. However, SERVARAN SL is reserves the right to apply, in certain cases, Specific Contracting conditions in preference to these General Conditions when deemed appropriate,announcing them in time and timely manner.
All the contents of the web are in : Spanish, Catalán, English, French, German, Italian, Dutch and Danish.
SERVARAN SL informs that the reservation procedure through its web pages it is detailed in the corresponding section for the formalization of the reservation. Likewise, SERVARAN SL informs that the user can have access to the conditions of use available on the same website.
By booking with SERVARAN SL through its website, the user or client expressly declares to know, understand and accept said conditions of use and the General Conditions. In the same way, the user declares to be of legal age and have the legal and action capacity necessary to access SERVARAN SL websites and the hiring through them. The user is responsible for treat confidentially and responsibly the identity and password obtained on registration as a customer, not being able to assign them to another.
Once the reservation is made the user will see the confirmation of their reservation on the screen, being able to print this as proof of the reservation made.
The reservation confirmation and the reservation voucher (impression made by the user) They will not be valid as an invoice.
1 . 2 . - Additional Conditions and Services
SERVARAN SL informs that if the client does not enter the campsite before 12:00 hours of the day following the planned one, he will lose the amount of the deposit and the reservation rights.
1 . 3 . - Minimum Reservations of Mobile homes and Rooms :
- From 06/01 to 07/09 and from 08/28 to 09/30 (2 nights) .
- From 07/10 to 08/27 full weeks (Entering or Leaving on Saturday or Sunday).
1 . 4 . - Minimum Reserves of Studies :
- From 07/10 to 08/27 Full Weeks (Entering or Leaving on Saturday or Sunday).
Reservation Camping : Send us a deposit payment from 100 €.
Reservation Accommodation : Send us a deposit payment from 25% invoice altogether.
1 . 5 . - Seasons information :
- Super Low Season: 04/01 to 05/28 and from 09/13 to 09/30.
- Low Season: 05/29 to 06/18 and from 08/28 to 09/12.
- Medium Season: 06/19 to 07/09 and from 08/21 to 08/27.
- High Season: 07/10 to 08/20.
2.- OPERATION OF THE RESERVE
2 . 1 . - Reservation offer and price reference
In compliance with current regulations and, especially with Law 34/2002 on services of the information society and electronic commerce, SERVARAN SL offers in the corresponding section for the formalization of the reservation information on all possible reservations, their features and prices. However, SERVARAN SL reserves the right to withdraw, repalce or change the offers offered to its customers through its website, by simply changing their content. In this way, the reservations offered at all times by SERVARAN SL website They will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering,without prior notice and at any time, access to the aforementioned reserves.
2 . 2 . - Indication of prices
Each possible reservation offered will have its price indicated and if it includes VAT or any other tax that, if applicable, is applicable. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the reason stated above SERVARAN SL will notify the client, via E-mail, before proceeding to collect the reservation.
2 . 3 . - Availability
The availability of the offers offered by SERVARAN SL through its website may vary depending on customer demand. Despite the fact that SERVARAN SL updates the database periodically, the reservation requested by the client could be complete at that time. In this case, SERVARAN SL will send an E-mail to the client informing him of the impossibility of the availability of the offer.
2 . 4 . - Payment Methods
SERVARAN SL requests in reservations through its website the data of a credit card, the holder of the reservation, to guarantee the effectiveness of the same. We remind you that the establishment does not charge your credit card when making this reservation. The card is used only as a guarantee. The establishment reserves the right to check the validity of the credit card before the client's arrival. 25% of the total stay will be paid in the case of rental accommodation, and 100 euros in the case of the plot reservation . The rest of the invoice corresponding to the reservation, will be paid directly at the establishment, either in cash, by credit card or in any other way accepted by the establishment.
2 . 5 . - Cancellation of the reservation
The SERVARAN SL has different types of cancellation :
- If cancelled or modifies up to 14 day(s) before arrival, SERVARAN SL no fee will be charged .
- If you cancelled or modified up to 7 day(s) before the date of arrival, SERVARAN SL will be charged 50% of the advance payment of the reservation.
- If cancelled or modified up to 3 day(s) before the date of arrival, SERVARAN SL will be charged 80% of the advance payment of the reservation.
- If you cancelled or modifies later or no-show SERVARAN SL will be charged 100% of the advance payment of the reservation.
- Cancellation of the reservation due to covid-19, 100% is returned up to 3 days before the client's arrival date.
- Expenses of cancellation of the booking to the client's account.
2 . 6 . - Withdrawal
As established in the article 103 of Law 3/2014, of March 27 , which modifies the revised text of the General Law for the Defense of consumers and users the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
3.- DATA PROTECTION
In accordance with the applicable and current regulations on data protection, SERVARAN SL informs users that the personal data collected during the registration and/or reservation process will be incorporated into the treatment system owned by , SERVARAN SL, with the purpose of processing said actions by the user and managing subsequent actions derived from them.
Your data will be kept for the period strictly necessary to fulfill the aforementioned purposes, except legal obligation of conservation.
We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and the consent.
In accordance with the rights conferred by the current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment of the same , directing your request to the address mentioned above or to the E-mail email@example.com you may go to the competent Control Authority to present the claim that you consider appropriate.
4.- APPLICABLE LAW AND JURISDICTION
Likewise, SERVARAN SL reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and contents or for the breach of these conditions. The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. Should any controversy arise, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. SERVARAN SL is domiciled in BARCELONA, Spain.